Network Monitoring & Management

7 Layer IT Solutions provides 24×7 proactive network management and support for our clients’ network infrastructures.  From routers, switches, firewall, servers, PCs and everything in between, we are able to remotely monitor and manage the devices and all processes.

We have support packages that incorporate our network monitoring and management solutions which enable us to bundle all IT costs into a fixed, constant amount.  Some of the key features of our monitoring and management include:

24 x 7 Monitoring and Alerting

  • 7 Layer IT Solutions, Inc. will proactively monitor your network and remotely address potential points of failure before they become critical
  • When a site visit is required, immediate, automatic alerts guarantee a rapid response.

Asset Management

  • Initial network scan to discover and assess potential points of failure
  • Ongoing scanning for up-to-date hardware, software and patch information that can also be used for theft, flood and fire insurance or taxation purposes
  • Warranty tracking makes sure you don’t pay for maintenance twice

Security Assurance

  • Extensive reporting gives you a bird’s-eye view of your entire network’s security
  • Continuous monitoring and alerting for viruses, worms, malware, and attempted network access by unauthorized users
  • Network scans will also detect high-bandwidth interactive games or illegal peer-to-peer file sharing applications that monopolize business resources and often introduce viruses and spyware
  • Patch inventory ensures your operating systems are up-to-date and not exposed to vulnerabilities

Preventative Maintenance

  • 7 Layer IT Solutions, Inc. minimizes disruptions to your work environment by resolving issues proactively
  • Deep, remote visibility into the health and performance of your IT assets allows us to diagnose problems faster than ever

Reporting

  • You’ll get comprehensive, graphical reports every month
  • Accurate, up-to-date data simplifies capacity management and upgrade planning

Quarterly Business Reviews

  • We’ll meet every quarter to discuss the overall health and performance of your IT assets and ways to get the most out of your investments
  • Extensive data about your IT will support more accurate budget forecasting

Unlimited Technical Support

  • Unlimited support for all covered devices
  • 24 x 7 VirtualTech
  • True fixed cost IT support