Southern California’s End User
Managed IT Service.
We Get IT!
Are you tired of fluctuating IT bills every month?
Tired of being charged every time you have an IT issue?
Tired of having to tell your IT company that there is an issue instead of them already knowing?
Do you want a trusted IT firm you can call anytime for IT consulting without being charged?
At 7 Layer IT Solutions, we charge a fixed, monthly fee and cover everything. We want to be your trusted IT resource. We will handle everything IT-related so that you can focus on your business. You need an IT company that actually cares about your business, learns your businesses processes and figures out ways to enable your technology to actually make you money. Lets talk and see how we can bring value to your business.
Monitoring & Alerting
We will proactively monitor your network and everything on it using our Remote Monitoring and Management (RMM) system. We will let you know if something looks out of the ordinary and our Support Team will fix it; because after all, we love this stuff! Hard drive out of space? Internet down? Virus or malware on your PC? No matter what the issue, our system allows us to deliver proactive IT support and save your business time and money. Our system will do its best to resolve the issues by itself using its configured scripts and fixes without even needing our support staff. And, the best part is it’s all included with our monthly services!
Unlimited Technical Support
Whether your company opens one or 100 service requests during the month, there is no additional charge. All technical support is included in your monthly charges. Trust us, as much as we LOVE our clients, we don’t want you to have to call us for IT issues. We are very serious about setting up standards and implementing solid networks that work right. We would much rather spend time communicating with our clients about how we can add value to their businesses.
Windows and 3rd Party Patching
Are you installing Windows updates and patches manually? Once our engineers test and approve Windows patches and updates, our Remote Monitoring and Management (RMM) system proactively installs the updates behind the scenes. This ensures that all computers and servers are constantly being updated and stay as secure as possible. Our team will also update any Line of Business (LOB) applications whenever new versions or updates are released so that you are always up-to-date and in compliance!
Preventive Maintenance
Computer and server maintenance may seem like tedious and boring work, but it is still a critical component to ensure that the computer environment runs as smoothly and efficiently as possible. Continuously running preventative maintenance ensures that you get the proper lifespan out of your computers and servers. Our Remote Monitoring and Management (RMM) system runs many computer checks in the background so all systems run at tip-top shape!
Voice over IP
Voice over Internet Protocol (VoIP) is a technology that uses the internet to make and receive phone calls. When setup properly, a true VoIP system could save your business up to 75% on phone bills.
Our VoIP services include a mobile application to give you all the benefits of having your office phone in your pocket. You’ll no longer need to share your mobile phone number with clients and vendors. Connect multiple offices together and transfer calls for free instead of paying the phone company. The desktop application displays who is on the phone, with who and for how long, and you can send them a private message while still on the call! Send and receive faxes electronically to increase security and cut costs. These are just a few of the many features included with a true Voice over IP solution.
Contact us to learn how you can save on phone bills and love your phone system again!
Managed Print Services (MPS)
Printing, copying, faxing, desktop printers, multifunction (MFP) devices, scanners, paper, ink, toner, supplies and support can cost up to 15% of a company’s annual spending. Consolidating those services into a single vendor can save your company around 30% and remove all the headaches of managing that part of your business. Our Managed Print Services (MPS) partners can provide solutions with all the major copy and print companies in the industry such as HP, Xerox, Brother, Konica Minolta and Ricoh. Let us assess your usage and current devices to come up with a solution that will save you money and consolidate the equipment and services.
Business Continuity & Disaster Recovery
Your data is the most critical part of your business. So why don’t you care for it that way? Can you really depend on your current backup solution? Are you still running one daily backup? Have you tried to restore it? Is there anyone even checking on your backups? If you had a server or network outage, do you know how long you would really be out of business?
Downtime is not an option for companies today. Different types of issues can occur and can impact your revenue and possibly your business existence. Whether it’s a security breach such as Ransomware or Phishing attack, power outage, fire, or simply a human mistake, these events are unpredictable. The best thing you can do is to BE PREPARED! Preparedness means that you should have a solid BCDR plan that has been tested and that can be activated smoothly. Do you know what your Recovery Point Objective (RPO) and Recovery Time Objective (RTO) times are? If not, you should contact us so we can help you put a comprehensive plan in place.
We image our clients’ servers multiple times per day. We send our backup images to offsite, geo-redundant, encrypted datacenters compliant with the Service Organization Control (SOC 1/ SSAE 16 and SOC 2) reporting standards. If your server fails, we will have you back up in minutes, not days. Our monitoring system will notify us if/when a backup job fails and our technicians will fix it right away. Need a file, folder or server restored, we got it! We promise to take care of your data as if it were our own. Because even if you don’t realize how important your data is, we do!
Our BCDR solutions enable us to bring your network operations up in the cloud in the event of a catastrophic failure and we can do it quickly. If your business can’t afford to turn off its Open sign, we should talk.
Cloud7 Services
Moving applications and infrastructure to the Cloud has become very popular. There are many factors to consider when deciding if it is the right move for your company – private, public, vendor, cost, location, specifications, uptime guarantees, etc. We have leveraged our resources to create our own Private Cloud that we call Cloud7.
With over ten internet service providers, redundant power on separate physical hardware all the way down to the server rack, state-of-the art cooling, power generators, and many levels of security, this facility can securely house and host your data as close to 100% as you can get! Ask us how we can help you migrate your servers and data over with almost zero downtime!
Have multiple sites and looking for centralized application and data access? Don’t want the headaches and costs of purchasing and configuring infrastructure hardware and storing at your office? Let us connect you into our Cloud! Let us assess your technology and see if it is the best move for your business.
Server Virtualization
Virtualization technology allows one physical server to host several virtual servers. This enables clients to see great infrastructure cost savings. Virtualization software divides the physical components into resources for the virtual environment. The hypervisor represents the management layer between the underlying physical resources and the virtual environments running on them. That is the power of a virtualized server. If you are still running all physical servers, we should discuss how your company can benefit from implementing server virtualization technology.
Network and Cyber Security
Whether you call it a Managed Security Services Provider (MSSP), Security as a Service (SECaaS), Cyber Security or just plain old IT Security, we have you covered. Cyber Security standards are generally applicable to all organizations regardless of their size or the industry and sector in which they operate. We setup our standards to protect your network from every threat possible. Our security team knows your data is only as secure as the weakest point on your network. We perform ongoing security audits to ensure your network stays protected from internal and external threats.
Our multi-layered, best-of-breed approach to network security ensures all aspects of the network are covered. Using hardened firewall services, hosted antimalware/antivirus, Windows and 3rd party patching, spam and web filtering, multi-factor authentication, and 24×7 network monitoring and response services, we have you covered. We partner with the industry leader in Security Awareness Training to ensure your employees are educated and trained to spot the major security attacks such as CEO Fraud, Phishing & Spear Phishing, Social Engineering, Ransonware, and more.
No matter what industry your company is in, we’ll ensure compliance with all major security standards such as HIPAA and SOX. Call us for a Security & Technology Assessment and custom action plan to get your network protected at all levels.
Hosted AntiVirus & AntiMalware
With the sophistication of network breaches at an all-time high, having a solid Antivirus & AntiMalware solution is an extremely important piece of a company’s security profile. Our Hosted Antivirus & AntiMalware solution keeps a pulse on every endpoint in the environment, 24 hours/day. All endpoints are centrally managed and updated, taking any manual interaction out of the equation. If any suspicious activity occurs on any endpoint, the application automatically sends a notification into our ticket management system instead of waiting for an end-user to notify our support team of a possible issue. Our support team will take whatever actions are necessary, based on the severity, to ensure the issue is mitigated as quickly as possible.
Endpoint Detection & Response
Many of today’s cybercriminals can bypass traditional defenses at will. This leaves businesses exposed to ransomware, credential harvesting, data theft, extortion, and other types of attacks that can cost thousands of dollars per hour from the time of the known attack until remediation. Now more than ever, businesses need advanced Endpoint Detection & Response (EDR) in addition to having an antivirus (AV) installed on each endpoint.
EDR is a behavior-based system that enables the detection of and response to sophisticated attacks in real time with continuous endpoint monitoring, deep-memory analysis to monitor for attackers that attempt to lay in wait, mapping of certain alerts and behaviors that mimic security threats onto the MITRE ATT&CK Framework and integration into a Managed Security Operations Center (SOC) Team for 24/7 real-time analysis and actions. Endpoints can be isolated, processes can be terminated, files can be deleted and that is just the beginning. EDR is quickly becoming a must have for Cyber Insurance qualifications as well.
Managed Security Operations Center (SOC)
We provide a comprehensive threat detection, prevention and response system which includes 24/7 monitoring and expert analysis to identify and prevent attacks across all attack vectors, proactive detection & prevention, real-time threat investigation, threat hunting, incident response, and log analysis & management. EDR is a great tool by itself but only monitors and protects at the endpoint level. Managed SOC analyzes and responds to threats across all parts of the organization – the endpoints, the company’s network as well as cloud resources. This ensures that we have a comprehensive monitoring tool across the entire client footprint. Managed SOC is quickly becoming a security standard when applying for Cyber Insurance. Additionally, more than ever insurance and audit companies want to see that their customers are able to pull and analyze logs pertaining to possible breaches should they occur. Our security team can upgrade your security posture with our full suite of cyber security solutions. Please contact us for more details!
Security Awareness Training
60% of Small Businesses fold within six months of a cyber attack. The weakest link in any network environment is and will always be the the end-user. With sophisticated attacks like Ransomware, Phishing & Spearphishing, CEO Fraud, Email Spoofing and Keyloggers, it is imperative that employees are knowledgeable and aware of these attacks.
We have partnered with the industry leader in Security Awareness Training to ensure that all employees become experts in spotting and avoiding these types of cyber attacks. Our security team sends out simulated email phishing campaigns to all employees and then reports on the findings. We then continue to test offenders and assign training to ensure they become more diligent and knowledgeable. We assist our clients with their employee onboarding by assigning training modules as soon as they are hired. Ask us how we can supplement your security profile with Security Awareness Training.
Internal & External Vulnerability Management
Vulnerability Scanning has become an essential tool in evaluating the overall We have partnered with VulScan to provide cost-effective internal and external network scanning to satisfy one of The National Institute of Standards and Technology’s most important Cybersecurity Framework recommendations. Once installed, our network scanners will scan the internal network for issues such as operating system and security misconfigurations, unauthorized access to systems, assess practices and polices related to both private and public networks to detect known anomalies, application configuration settings, application patch history and update recommendations, wireless networks, database configurations & settings, and more. This system will generate action items for our support team to remediate and resolve to ensure the network maintains the highest security standards possible. The external scanning will monitor the network security and health from outside the organization and target areas such as the company’s firewall, port configuration, web applications, networks, etc. External scanning is as important as internal scanning to ensure that attackers have as few options as possible to penetrate the network. With continuous system vulnerability scanning, this ensures that if/when any network breach occurs, it is located and remediated so that an attacker cannot gain a foothold into the network, dwell and gather critical network information in order to initiate a crippling security attack. In addition, VulScan satisfies compliance for a number of security standards such as GDPR, HIPAA and PCI DSS.
Mobile Device Management (MDM)
With businesses becoming more mobile every day, the importance of having business application access on mobile devices is more important than ever. However, with that increased access comes the responsibility to ensure that the mobile devices are secure and your IT Department has a pulse on them. We have non-invasive management tools that allow us to remotely setup, secure and manage any type of mobile device or tablet. We have the ability to remotely deploy wifi networks, security policies, email accounts, business applications, etc. and we can do it all from our management console, without ever physically touching the devices. Ask us how we can secure your mobile devices so that you can sleep better at night!
Encrypted Email
Important personal and corporate data is sent via email all the time. The problem is that attackers can easily capture email data sent over clear text. Now more than ever, it is important to ensure that any important data such as account numbers, social security numbers, passwords, etc. are sent over a secure channel making it much more difficult for this information to be intercepted. If you are looking for a solution that seamlessy integrates into your business email and is super easy to use, give us a call!
Extension of Your Business
We like to think of ourselves as your IT Department, not an outsourced company that is disengaged from your business. Our team of professional, patient and courteous technicians and engineers love technology. We will learn your business and its processes to provide the best support possible. It is our job to make your lives easier when it comes to technology. We are nosy when it comes to our clients’ operations because if we don’t know how they do business, we can’t provide the best technology advice.
Internet Connectivity
Are you moving offices or need additional bandwidth but don’t want to waste a bunch of time figuring out what to get and who to get it from? With all the connectivity options and technologies available today, deciding which is the best option for your business can be very difficult and confusing. We partner with one of the country’s largest technology Master Agents. This allows us to source pricing on any internet technology, from any vendor and at any location. With our many years of experience, we can tell you which solution is best for your business. You will feel confident that you are getting the best solution at the best price.
Structured Cabling & Electrical
Setting up a new office or expanding your current one? Whether you need Cat 3, Cat 5e, Cat 6, Cat 7, Fiber or Audio/Video, our team can design and implement a network cabling and electrical solution specifically tailored for your office needs. With our longstanding relationships in the industry, we can deploy and manage these projects so you know it will be done correctly, the first time.
Technology Purchasing
Purchasing technology hardware, software, licensing, etc. can be very time-consuming and tricky. If you don’t know the right technologies or don’t have the right relationships, you’ll end up spending more than you need and wasting a bunch of time.
Let us be the purchasing department for your company. Simply let us know what you are looking for and let us do all the footwork. We have partnerships with the best manufacturers and distributors in technology and can get anything from one PC to an entire office solution. Our sales team will recommend the right fit for your needs without overselling you.
Business Technology Review
Our job is to ensure that our clients use technology to gain a competitive advantage in their industry. We love meeting with clients to learn how we can help them work smarter and increase efficiency. We do not deliver cookie-cutter solutions. We customize each client’s solution based on their budget, needs and prospective growth. We meet with our clients often to ensure we are informed about their IT and operational goals so that we can strategize the best way to facilitate those changes.
Analytics & Reporting
We can run all kinds of reports about our support and the network environment. Need to see how many service requests were created for the month? Want to see how many computers are in the environment with certain specs? Reporting allows us to extract data so that you can make informed decisions about IT operations, purchasing, service trends, etc. Let’s take a look at how we can use the data to provide even more effective IT support.
At 7Layer IT Solutions
We strive to provide our clients with exceptional and cutting-edge IT support and solutions at affordable prices. We design, implement and manage secure, reliable and cost effective networks whether you have two or 2,000 users. Our dependability is second to none, just ask our clients.
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Social Action Corps (SAC) began in the late 1960s as an outreach effort from students and staff at Loma Linda University and Medical Center. Over the course of 30 years, these volunteers offered temporary medical clinics in donated spaces within the community. In 1995, SAC incorporated into a 501(c)(3) community health care corporation and became SAC Health, a three-clinic system in the City of San Bernardino. Today, SAC provides patients with world-class care in over 35 different specialties at 7 locations, and is also the largest specialty-based and teaching health center (THC) FQHC in the nation. Visit Sac Health
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CMOAR as we like to call them was started in 1983 by a group of Salvadorean civil war refugees in the LA community. They are the largest Salvadorean healthcare group in the nation. They provide full medical services to the underserved residents throughout the Greater Los Angeles area and they love to help people. clinicaromero.com
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Our friends, Eli and Freddie Berger started ECA back in 2003. They specialize in all types of therapy for children – occupational, speech, physical, child development, sensory integration and more. Their team of in-home care specialists provide these amazing services to children to assist with their development. See for yourself
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LBBK is another company that we have had the opportunity to watch grow from its inception of the four partners and a few employees to over 30 attorneys! They are 100% female and minority owned firm providing expertise in many areas such as Employment and Education Law, Business Transactions, Real Estate & Finance, and Construction Litigation. If you ever need any legal support, give them a call. lbbklaw.com
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Plaza de la Raza is a non-profit organization providing high-quality early education and comprehensive developmental services to families with children ages 0 – 5 years old and pregnant women. For over 35 years, the agency has worked together with families to aid and support in the prevention of adverse childhood experiences. They are dedicated to breaking the cycles of inter-generational disparities, ensuring equitable access to imperative tools that promote school readiness, all while empowering parents to advocate for themselves and their children. Visit PDLR
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Marshall started The Marshall Group back in 1984 and specializes in the construction of brewery, restaurant, hotel, salon, industrial, entertainment, resort & health care industry projects. His team does clean and amazing work! He got so good at designing and constructing breweries that he decided to design and open his own brewery, 14 Cannons! Their beer is awesome and the place is beautiful. Build with best!
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A nationwide stalwart real estate firm specializing in tenant representation commercial property sales and the like. If your new or existing company needs a new location or to relocate we highly recommend talking to Brad Stone or Craig Miller they wrote the book on tenant representation in America and can find the perfect new location for your business and get the best deal on a commercial lease or sale anywhere in the USA and if you didn’t know, all fees for tenant representation are paid by the landlord so calling them might be in your best interest. stone-miller.com
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Established in 1994, Oro Capital Advisors, LLC is a boutique real estate investor and investment management firm headquartered in Los Angeles which specializes in distressed and value-added real estate investments and real estate development in the middle market sector. Collectively, the Oro team brings together more than 70 years of experience in principal real estate development and investing, investment banking and management, development and legal expertise, as well as banking and regulatory knowledge. head on over…
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Champion Medical Solutions is a comprehensive medical billing and collections management team that empowers healthcare providers through point of care medication dispensing and supplementary ancillary services nationwide. championmed.net
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For over 20 years, All Seasons has gained the reputation for being the largest one-stop-shop for indoor gardening needs in Southern California. With over 10,000 different products available, All Seasons Hydroponics is certain to have what you need. All Seasons can service the needs of a hobbyist and outfit a large scale commercial operation. Grow together!
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The Center for Well-Being is a 501c(3) nonprofit agency founded in 1994 in Santa Rosa, California – providing 30 years of health and wellness services at the individual, community, and systems levels to achieve health and well-being for ALL! They engage with residents through education, support, and access to resources, and their community programs range from youth development to tobacco prevention, nutrition education with parents and seniors, and training and coordinating community health workers. Visit the Center
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Unified Residential specializes in Property, Construction, and Asset Management – emphasizing that each is a significant aspect of any investment. They have perfected the relationship between Operations, Construction, and Assets placing a high priority on knowledge of markets and in valued employees. The leadership team has over 100 years of combined property experience, and are a trusted resource for both residential and commercial property needs. Go to Unified Residential
7Layer IT Solutions
Only partners with the best technology companies out there. We do this for two reasons – to bring our clients the best service possible and because we like to sleep at night.